Refund policy

Every 3K part is custom made and cut for your car, so here's exactly how refunds work.

• Cancel before we start. Cancel any time before we confirm your build has started and we'll refund you in full.
• Change of mind. Once your build has started we can't refund a change of mind, because the part is made for your car only.
• Faulty, damaged or doesn't fit. If a part arrives faulty or damaged, or doesn't fit the car it was listed for, we'll repair it, remake it or refund you. Send us photos within 7 days of delivery.
• Custom builds. If we can't build your custom request, your $500 deposit is refunded in full.

Approved refunds go back to your original payment method within 10 business days.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Questions? Email hello@3kcarbon.com.